Service

Garantie de satisfaction

If an item from our store fails to meet your expectations, we’ll take it back and refund the purchase price to you upon presentation of your receipt, up to 15 days after the date of purchase.

SINGLE ORDER SERVICE

Your Citabel team is happy to order any missing sizes for you.

CUSTOMER CARD

Order your new customer card today at Fair-Play.lu. For more information visit Fair-Play.lu.

Delivery service

Upon request, we’ll deliver each item to your home or to another address of your choice, free of charge within a radius of 20 kilometers (13 miles).

GIFT VOUCHER

Use the opportunity to conveniently order gift vouchers from home. 

WINTER SERVICE

Alpine skiing, cross country, snowboard, mounting bindings, including IAS adjustment, base and edge grinding, base repair and waxing.

YEAR-ROUND SERVICE

Stringing of tennis, squash and badminton rackets, inline skate, skateboard, scooter, kickboard, assembly and delivery of fitness equipment.